Universities community’s joint services are necessary and of high quality
TAMK and Tampere University develop the universities community and Finnish higher education together. The objective is to maximise our educational impact by sharing learning environments, developing the surrounding society through joint RDI projects and growing the role of Tampere in national development. We improve effectiveness and ensure availability of sufficient competence by producing internal services in a centralised manner.
TAMK passed the Finnish Education Evaluation Centre FINEEC’s audit in spring 2022. Services organised together with the university were the optional evaluation target. FINEEC’s report states that joint services improved smooth service delivery and customer experience of service effectiveness in a short time.
Both Tampere University of Applied Sciences’ and Tampere University’s customers have wide expertise at their disposal from both the higher education institutions. We also achieved significant benefits and cost savings together in purchases and purchased services.
TAMK produces the sports and facilities services in the universities community. The library, travel, financial, IT and joint tendering services are produced by the university. The overall average grade given in the annual customer satisfaction survey was 3.6 on the scale 1–5.
The service is good and it is needed – without support services the quality of education will suffer. The services are mostly of extremely high quality based on my experience. – Joint feedback survey in spring 2022
In the field of education, we significantly increased our cooperation with Tampere University’s Degree Programme in Medicine. Cooperation takes place naturally in different competence fields as courses, simulations and online skill station platforms. In the field of construction, degree programmes also established cooperation in laboratory work and joint course implementation. The universities community returned to the Studia fair with an impressive stand.
The universities community does project cooperation in many fields. Teacher educations have a joint Albania project. In 2022, the Academy of Finland’s Sustainable Industry Ecosystem project developed the Sustainable Industry X (SIX) model for manufacturing industry.
In regional and national development, TAMK and Tampere University offer both higher education institutions’ competences. For example, our universities community’s experts have an important role and impact in the national Digivision 2030 project. The project will create Finnish higher education’s joint digital platform, education provision and information infrastructure for competence development needs of the 2030s with dozens of million euros.
Text: Mikko Naukkarinen, Service Director
Editing: TAMK Communications
Photo: Saara Lehtonen