The booking block that has been in use for ball games will be implemented on Monday August 28th for all bookable services. A 14-day booking block will be applied for unused bookings in services such as group exercise, badminton shifts and individual facility bookings. The booking block can be removed before 14 days only by paying a 5€ reactivation fee at the sport centre’s customer service point.
Cancellations for all bookable services must be made at least 2 hours before the start of the booking. An exception is for individual service bookings such as personal training services, where the cancellation must be made by 12 noon on the previous day.
In regular bookings, three consecutive unannounced and unused shifts will result in the loss of the booking.
There will be also other changes to the selection calendar starting from August 28th. It is possible to sign up for the waitlist for the fully booked group exercise class. You will receive a notification in your e-mail no later than 2 hours before the start of the class, if a place has become available for you. Registration for the waitlist must also be canceled no later than 2 hours before the start of the class if you are unable to attend.
Read more about the terms of use for SportUni.